okbet1 | Privacy Policy and How We Protect Your Data

1. Introduction

Okbet1 (okbet1.bet) takes your privacy seriously. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure. By using our platform, you agree to this Privacy Policy.

Okbet1 has earned the trust of millions of users across Bangladesh. To uphold that trust, we are committed to never selling or disclosing your personal information to third parties without your consent. If this policy changes, we will notify you directly via email or app notification.

This Privacy Policy applies solely to the okbet1.bet platform. okbet1 is not responsible for third-party websites or services.

2. What Information We Collect

We collect various types of information when you open an account and use our services at okbet1. Details are outlined below:

a. Information You Provide Directly

Type of Information	Example	When It Is Collected
Identity Information	Full name, date of birth, national ID number	During registration and KYC verification
Contact Information	Mobile number and email address	At the Time of Account Registration
Financial Information	BKash/Nagad/Rocket number, transaction history	During deposits and withdrawals
ID Document Photo	Scanned copy of NID/passport	During KYC verification

b. Automatically Collected Information

Device information: model, operating system, and browser type
IP Address & Approximate Location
Date and time of login and logout
Page visits, click patterns, and session data
Data Collected via Cookies & Tracking Technologies

c. Information Received from Third Parties

In some cases, we may also receive information from payment providers or identity verification agencies. This data is used solely to ensure account security.

3. How Your Information Is Used

Okbet1 collects your information for specific purposes only — we never gather data unnecessarily. The main purposes for which your information is used are outlined below:

Account Management: To create, verify, and secure your account.
Service Delivery: To process betting, gaming, deposit, and withdrawal transactions.
KYC Verification: To verify your identity and prevent fraud.
Customer Support: To resolve your questions and complaints quickly.
Promotional Communications: To keep you informed about bonuses and offers, with your consent.
Legal Obligations: To comply with applicable laws and meet regulatory requirements.
Platform Improvement: To analyze user experience and improve the quality of our services.
Security Assurance: To prevent unauthorized access and cyberattacks.

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time by contacting Help Center You can opt out by contacting us.

4. Who We Share Your Information With

Okbet1 never sells your personal information. However, in certain limited circumstances, data may be shared with third parties:

Payment Providers

Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process deposits and withdrawals. This data is used exclusively for transaction verification.

Identity Verification Agency

We work with trusted identity verification services to complete the KYC process. These providers operate under strict confidentiality agreements.

Legal Obligations

Okbet1 may be required to provide relevant information to the appropriate authorities in response to court orders, legal investigations, or government directives.

Okbet1 never sells your personal data to advertisers or marketing agencies. That is our commitment.

5. Cookie Policy

The okbet1 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

Essential Cookies: Required for login sessions and core platform functionality. Without these, the site cannot operate properly.
Functional Cookies: Remembers your preferences such as language and settings.
Analytics Cookies: Collects anonymous statistics to help us understand user behavior.
Security Cookies: Used to prevent fraud and CSRF attacks.

You can disable cookies through your browser settings, though this may limit some features of the site.

6. Data Security Measures

Okbet1 uses industry-leading technology to protect your personal data. Our security infrastructure is continuously updated.

SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
Two-Factor Authentication (2FA): Two-factor authentication is available for an added layer of security.
Firewall Protection: Our advanced firewall system blocks unauthorized access.
Regular Security Audits: Regular security testing is conducted by independent third-party experts.
Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
Restricted Access: Only authorized personnel are permitted to access user information.

If you notice any suspicious activity on your account, please contact our Help Center Get in touch.

7. Your Privacy Rights

As an okbet1 user, you have certain important rights over your own data. We fully respect and uphold each of these rights.

1

Right to Access

To find out what information we hold about you, submit a request and we'll respond within 30 days.

2

Right to Rectification

If any of your information is incorrect, please contact our support team to have it corrected.

3

Right to Erasure

After closing your account, you may request deletion of your data, subject to applicable conditions.

4

Right to Object to Processing

You may object to marketing communications or specific data processing activities.

5

Data Portability

You may request a copy of your data in a standard format and we will provide it.

6

Right to Withdraw Consent

You may withdraw your consent to data processing at any time.

8. Data Retention Period

Okbet1 retains your data only for as long as necessary. Information that is no longer needed is deleted after a set period.

Data Type	Retention Period
Account Information (Active)	For as long as your account remains active
KYC Documents	5 years after account closure
Transaction History	7 years as required by law
Log & Session Data	90 days
Support Ticket	2 years after resolution
Marketing Preferences	Until you opt out

9. Protection of Minors' Information

Okbet1 strictly does not provide services to anyone under the age of 18. Our platform is for adults only. If any minor's information is found to have been collected, it will be deleted immediately and the account will be closed.

If you believe a minor is using our platform, please contact us immediately Help Center Let us know. We'll take action right away.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us:

Email: support@okbet1.bet
Help Center: okbet1.bet/help-center
Responses are typically provided within 24–48 hours

Any updates to this Privacy Policy will be posted on this page, and registered users will be notified by email. We recommend checking this page regularly.

okbet1 Privacy Policy